Take a moment to understand your symptoms without traveling to urgent care

Symptoms come and go and sometimes you know when you need to seek care, but often times you’re not sure. Virtual triage for common symptoms is guided digital tool that takes you through questions about your condition and helps you understand your next best step. Whether that is staying home with simple remedies, booking a visit or heading to urgent care, virtual triage tools keep you from wondering “should I go?”.

Omnia Telehealth has partnered with industry leading virtual triage vendors to help you access virtual triage as your first step in care.

Get Care You Want When You Want It

Virtual triage is the digital front door to health care. Instead of waiting to make a decision or going to an urgent care facility when you’re not sure what to do, virtual triage starts you on your way to understanding your symptoms right away.

Ask a few questions and learn what your symptoms may mean. Virtual triage tools have been carefully developed to provide recommendations based on your responses and what a clinician would consider.

Unlike visiting your doctor’s office or local clinic without answers, virtual triage focuses on helping you get to next best step quickly. Omnia Telehealth partners with vendors who work hard to connect your virtual triage recommendation to a licensed provider if needed.

What to Expect During Virtual Triage

Typically, virtual triage starts by asking about your symptoms. Not only will you be asked what symptoms you’re experiencing, but how long you’ve had them and how severe they are. These answers are then analyzed by a decision tree which is programmed with evidence based clinical decision making.

The more questions you answer, the closer you get to possible causes and appropriate remedies. In many cases, virtual triage provides recommendations immediately based on your responses.

Because virtual triage follows a systematic approach, it provides consistent answers each time for common symptoms.

Symptoms that Virtual Triage Can Help With

There are many different symptoms that virtual triage can assist you with. Virtual triage is most useful for non emergency symptoms that are mild to moderate in nature.

Fevers and coughs are some of the most common symptoms people experience. In most cases, these symptoms are due to mild viral illnesses that can be managed at home with hydration and rest. Virtual triage can help you understand when your symptoms are in safe ranges.

Rashes and skin irritation can also be trouble less symptoms. Tell the virtual triage tool how the rash looks and whether it is spreading. You can often determine if your rash is something to treat with over the counter medications or if it requires further care with virtual triage.

Minor aches and pains happen to everyone. Tell the virtual triage tool where your pain is located and how severe your pain is. Body aches can often be safely managed with at home remedies and virtual triage can help assess that.

When Virtual Triage is NOT Advised

You should still go to emergency care if you are experiencing severe symptoms that concern you. Chest pain, shortness of breath, sudden confusion, and slurred speech are some examples of symptoms that need immediate care. If you experience any of these symptoms, you should not use virtual triage and go to the emergency room.

If your symptoms persist or get worse, you should contact your primary care clinician for further advice. Virtual triage should not be used in place of an annual physical or if you have concerns about your symptoms that are not addressed by the virtual tool.

Keep in mind the limitations of virtual triage.

Benefits of Virtual Symptom Checking

Virtual triage can help you assess your symptoms in minutes instead of traveling to urgent care and waiting with other sick people. Not only does it save you time, it can also save you money by preventing unnecessary healthcare utilization. With virtual triage, you won’t be told to go to the emergency room when you have a common cold.

Virtual triage from Omnia Telehealth creates a connected care experience. Once your symptoms have been reviewed via virtual triage, it’s easy to connect with a provider to get further treatment.

Privacy Considerations with Virtual Care

We understand that you may be concerned about providing personal health information over a digital tool. Virtual triage vendors take privacy and security seriously. They use various methods to keep your information safe. This includes encryption, password protection, and internal audits.

Make sure the virtual triage vendor you select follows a clear privacy policy. Omnia Telehealth only provides virtual triage options from reputable vendors that follow best practices with patient privacy and security.

Virtual Triage Limitations

It’s important to remember that virtual triage doesn’t take the place of an in office visit with a clinician. A virtual tool is not able to physically exam you or pick up on mild symptoms that you may not think are important.

Virtual triage recommendations are meant to guide your next best step. They should not be used as a diagnosis or to ignore symptoms that you feel are serious.

Advantages of Using Virtual Triage Tools

In order to get the most accurate recommendations from virtual triage, it’s important to answer questions honestly and to the best of your ability. The more information you provide about how you are feeling, previous medical history, and other changes you have noticed – the better. Follow the recommendations that you are given whether that means caring for yourself at home or visiting a doctor.

Some virtual triage tools allow you to bookmark your symptoms and check back in if they get worse. No matter what, pay attention to how you’re feeling and follow through with virtual recommendations.

Omnia Telehealth wants to make sure that your virtual triage experience is seamless and leads you to the care you need.

Conclusion

Virtual triage allows you to understand your symptoms without leaving your home. Uses clinically based algorithms to recommend what you should do next. Whether you need to schedule a visit with your doctor, or can safely care for yourself at home – virtual triage can provide some answers.

Take control of your routine care with virtual triage through Omnia Telehealth. Book a virtual visit today to understand your symptoms and decide what to do next.

Frequently Asked Questions

What is virtual triage for common symptoms?

Virtual triage asks you questions about your symptoms. A virtual triage tool will then make recommendations on what you should do next.

Can I use virtual triage instead of going to the doctor?

Virtual triage should be used as a tool to understand what you should do next. If your triage tool recommends that you see a doctor, then you should make an appointment.

What kinds of symptoms can I use virtual triage for?

Virtual triage is most useful for minor symptoms that are typically not serious. This includes low grade fevers, cough, rashes, and minor body pain.

How accurate are virtual triage tools?

Virtual triage tools are usually pretty accurate for common symptoms. They are not meant to be used in place of a medical professional when you are experiencing complex symptoms.

Is virtual triage safe?

Virtual triage is safe when used through a reputable company. Omnia Telehealth has made sure that the virtual triage tools we work with use clinically recommended guidelines. They also provide users with instructions to seek urgent care if needed.

When should I go to the ER instead of using virtual triage?

If you are experiencing serious symptoms such as chest pain, shortness of breath, sudden changes in vision, or confusion, you should go to the emergency room immediately.